Account
Privacy and data region
Where your account's data is stored and where each feature processes it, as the account's Privacy & data page shows it.
What the page is for
Your sites, files and conversations are your account's. The Privacy & data page in the account shows, by region, where they are stored and where each feature processes them. It also shows how many requests were processed where this month, and what always holds. This page walks through it.
Open the page
- Sign in to your account.
- Open Privacy & data in the account's side menu.
- Read from top to bottom: where your data is, per feature, the processing choice, this month, and always.
Where your data is
Everything Rekhu keeps for you is stored in the European Union:
- your account;
- your projects;
- your files;
- your conversations;
- your backups.
Nothing is stored in the United States. Some work is processed there, and the page shows exactly which, as a map with the two regions and a card for each:
| Region | Stored | Processed |
|---|---|---|
| European Union | Account, projects, files, conversations and backups | The features listed on its card |
| United States | Nothing | The features listed on its card |
Per feature
Under Per feature, each feature of Rekhu has a row, with a label for each kind of data it handles and the region where that is processed:
| Kind | What it is |
|---|---|
| Text | The work of the AI models: chats, answers and written content |
| Pictures | Pictures that are generated |
| Files | Files that are checked or changed, such as print files |
| Machine data | The work of Rekhu Machines |
| Search data | Search terms and public page addresses for the SEO work |
The features listed are Rekhu Builder, Rekhu Assistant, T-Design, the image generator, Seshat, Rekhu Machines and SEO. A green label means the work is processed in the European Union; a grey one names the region outside it.
A few rows say more:
- Seshat checks print files on Rekhu's own servers in the European Union. See Seshat.
- SEO sends only search terms and public page addresses to the services that provide search data. Your content and your customers' data are not part of it.
- A kind marked not available yet is not offered for that feature at the moment.
The page always shows the regions, never which company does the work. The companies that process data for Rekhu are listed in the privacy policy, as the law requires.
Processing in the European Union only
The page has a section Processing in the European Union only. An option to process everything in the European Union is planned; until it is available, the section is marked Coming, and every account uses the regions shown above. Rekhu will tell you when the option opens.
Note: until then, if your work must be processed in the European Union only, check the per-feature rows. Some, such as Seshat's file work, are processed in the European Union already.
This month
This month counts the AI requests of your account by the region where they were processed, with a bar for each region. It shows how your own use is split, not a general figure.
Always
These hold for every account:
- The services that process data for Rekhu do not train their models on your data.
- Files you send for a print-file check are deleted after 24 hours.
- The page shows whether Rekhu's own learning from your work is on or off for your account.
- The companies that process data for Rekhu are listed in the privacy policy.
Rekhu's own learning
When learning is on, Rekhu keeps your account's work, stripped and under a pseudonym, to learn from. What it learns about one client from the decisions in a project stays in that project. Accounts that let Rekhu learn also teach their field, anonymised and without names.
Questions about your data
Write to the Rekhu team under Messages, or to hello@rekhu.com.
Next
- Credit and usage: what your account used, per product and site.
- Seshat: print-file checks that run in the European Union.